How do I cancel my order? June 12, 2020 03:25 Updated Please Contact Us promptly to request to cancel your order. Once an order has been dispatched, it may not be cancelled, and the ordered product must instead be returned for a refund. If you wish to return, please follow our return to refund process. Related articles How do I return an item and get a refund? What are the accepted payment methods? Can I earn wt+ points when I shop at Dorothy Perkins Online? How do I contact Customer Care? What if I didn’t enter or apply promo or discount code before placing order?