What is your exchange policy? December 13, 2019 07:11 Updated As we are unable to provide automatic exchanges at the moment, we offer free returns on most items for all Singapore orders. You may always place a new order for the item you wished to exchange to. Related articles When can I expect a refund? How do I return an item and get a refund? How much does shipping cost? What is your delivery policy? Can I change/ cancel my order?